Returns Policy



We don´t offer returns only if there’s something wrong with your order, please let me know by contacting me at abbyartsoul@gmail.com

In Detail 

 

Refunds are only offered to customers that receive the wrong items or if the order get´s damaged in transit. If any of these apply, please contact me, by using the contact form below or via abbyartsoul@gmail.com. Kindly, send photos of wrong/damaged items and I will sort that out for you. 


If you wish to return your package, you pay for the sending fee. You will recieve the refund after I recieved the package within the 14 days.


 

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let me  know at abbyartsoul@gmail.com within the 14 days. After receiving your order. Include your order number and photos of the mislabeled item, and I´ll send you a new one, or issue a refund! 


 
  Any further questions? Feel free to contact me.

Best wishes
Abby

Abby Soul

Germany

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